Privacy Policy

Last updated: 26th January 2026

I am committed to protecting your privacy and handling your personal data responsibly, in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and guidance from the Information Commissioner’s Office (ICO).

Who I am

I am a UK-based postnatal doula.
For data protection purposes, I am the Data Controller.

Name / business name: Sarah Nelson Postnatal Doula
Contact email: sarah@sarahnelsonpostnataldoula.co.uk

What personal data I collect

I may collect:

  • Your name, email address, and phone number

  • Information you provide via contact forms, email, or messages

  • Relevant personal information you choose to share to support my work with you and your family

I only collect information that is necessary and relevant.

How I use your data

Your personal data is used to:

  • Respond to enquiries

  • Communicate with you about my services

  • Provide postnatal doula support

  • Meet legal, professional, or safeguarding obligations where required

I do not use your data for marketing without your explicit consent.

Lawful basis for processing

Under UK GDPR, I process personal data based on:

  • Consent

  • Contractual necessity (where services are agreed)

  • Legitimate interests, where appropriate and proportionate

Any sensitive personal information is handled with strict confidentiality.

Website hosting and forms (Squarespace)

This website is hosted by Squarespace. If you submit a form on this website, your information is securely stored and processed by Squarespace on my behalf. Squarespace may also collect technical information such as IP address and browser type for security and basic analytics purposes.

Squarespace processes personal data in accordance with their own privacy policy:
https://www.squarespace.com/privacy

Google Business Profile

I use Google Business Profile to help people find my services and contact me. If you contact me or leave a review via Google, your information will be handled in line with this Privacy Policy. Google may also process your data independently in accordance with their own privacy policy.

Google’s privacy policy is available at:
https://policies.google.com/privacy

How your data is stored

Your information is stored securely (electronically and/or in paper form) and only retained for as long as necessary. Reasonable steps are taken to protect it from loss, misuse, or unauthorised access.

Sharing your data

Your personal data is not shared with third parties unless:

  • You have given clear consent, or

  • I am legally required to do so

Your data protection rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to or restrict processing in certain circumstances

If you have concerns about how your data is handled, you can contact the Information Commissioner’s Office (ICO) at:
www.ico.org.uk

Cookies

This website uses essential cookies and basic analytics cookies provided by Squarespace. You can manage cookies through your browser settings.

Contact

If you have any questions about this Privacy Policy or how your data is used, please contact:
Sarah Nelson
Sarah@sarahnelsonpostnataldoula.co.uk